Privacy Policy
This page was last updated on 12/01/2022.
We assume that you trust us. Therefore, we consider it our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect this data, and how we use this data to optimize your user experience. This privacy policy applies to the services of Hydro Smile and not to the privacy policies of other websites and sources. By using our website, you agree to our privacy policy. Hydro Smile respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.
Our Use of Collected Data
Use of Our Services
When you register for one of our services, we ask you to provide personal data. This data will be used to deliver the service. The data is stored on secure servers of info@hydrosmile.nl or those of a third party. We will not combine this data with other personal data that we possess.
Communication
If you send us an email or other messages, it is possible that we store these messages. Sometimes we ask you for personal data that is relevant to the situation at hand. This enables us to process and respond to your requests. The data is stored on secure servers of info@my-hydrosmile.com or those of a third party. We will not combine this data with other personal data that we possess.
Cookies
We collect data for research purposes to better understand our customers and tailor our services accordingly. This website uses "cookies" (text files stored on your computer) to analyze how users use the website. The information collected by the cookie about your use of the website may be transferred to secure servers of info@hydrosmile.nl or those of a third party. We use this information to understand how you use the website, to create reports on website activities, and to offer other services related to website activities and internet usage.
Purposes of Use
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
Third Parties
Information is not shared with third parties except for web applications and integrations with suppliers that we use for our shop and to process orders. This includes the WebwinkelKeur review system. This information is only used for the purpose of the application and is not shared further. Additionally, information may be shared internally in some cases. Our employees are obligated to respect the confidentiality of your data.
Changes
This privacy policy is limited to the use and possibilities of this website. Changes and/or adjustments to this website may lead to changes in this privacy statement. It is therefore advisable to read this privacy statement regularly.
Options for Personal Data
We offer all visitors the opportunity to view, change, or delete personal information that has been provided to us.
Adjusting/Unsubscribing from the Newsletter Service
At the end of each mailing, you will find the option to adjust your data or unsubscribe.
SMS Marketing
We value your privacy and the information you provide in connection with our SMS marketing service. We use this information to send you SMS messages (for your order, including reminders for abandoned orders), SMS marketing offers, and transactional texts, including ratings from us.
Our website uses cookies to track which items you have placed in your cart and when you have abandoned the ordering process. This information is used to determine when we should send reminder SMS.
Changing/Unsubscribing from Communication
If you would like to change your data or have it deleted from our records, please contact us. You can find the contact details below.
Disabling Cookies
Most browsers are set by default to accept cookies. However, you can set your browser to reject all cookies or to indicate when a cookie is being sent. However, it is possible that some features and services on our and other websites will not function properly if cookies are disabled in your browser.
Questions and Feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us at info@my-hydrosmile.com.